Empathic Urbanite

social business for urban development

The greed of the social care support sector

Here’s exactly why there need to be more social businesses in the Social Care sector: I’m trying to find some sample policies and procedures – can I find anything that will cost me less than £1000? The ombudsman requires all social care providers to have the same policies more or less, we all have to comply to the same standards – there is no element of competitive advantage or disadvantage. In fact, the same companies are selling the same policies to all the providers. So why is everyone trying to make money from something as fundamental as our working policies and procedures? Once my set is complete, it’s going open source and I’m sharing it with all new providers. I think it’s outrageous not to.

On a related note, I’ve noticed there is a huge number of business support companies that provide services to the social care sector, not just the policies people like above, but the software peeps, the IT peeps, the equipment peeps, it’s a major industry out there trying to get our money. They all charge VAT, cos they have to. But social care as a sector is exempt from VAT, because we can’t charge old people a tax on their care and that’s right and how it should be. But there’s no exemptions for the suppliers. What does this mean? It means that social care providers are paying 20% more on all our purchases than other sectors. Where a printing firm, a grocer’s store or even a strip club will offset it’s VAT payments against its receipts, it’s the businesses who are looking after the vulnerable in our society who take on the burden of creating money for tax.

Does that seem right to you?

2 comments on “The greed of the social care support sector

  1. Danesfahani@rezume.co.uk
    April 13, 2012

    Is it greed? Not sure! The policies we sell to providers big and small are the food on our table along with our other care related services. Although there are aspects of policy generic overall there is a lot of work required to tailor to service specifics. For example, a complaints process has generic elements but also has to include what is ‘specific’ to the provider service or services and how they deliver their services.

  2. Danesfahani@rezume.co.uk
    April 14, 2012

    I was thinking a bit more about your points this morning and one thing strikes me, you are correct about the regulators, they require all services to have policies. But, is it not the case that regulators, their consistent changes to requirements, their increasing demand for quality systems, personalisation, compliance, health and safety, dignity and respect (which strikes me as absurd that we as care services in the UK have to be told how to apply dignity and respect!) this agenda, that agenda and everything else under the sun has been the catalyst to supply and demand. In the days when I started out as a Manager there was nowhere near the amount of control and face it who does it ‘realistically’ protect? Managers are pinned to their desks. They are told all of these things will help, outcomes, new training frameworks, involvement, participation so on and so fourth. Who has to not only learn and understand the complex structures, the risks to business of not meeting the compliance standards?

    If there is anything we can do to support please let us know. Our web site is,

    Maggie Danesfahani

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This entry was posted on February 15, 2012 by in Entrepreneurship, Quality standards, Three Sisters Care Progress.
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